University of Wisconsin–Madison

Customer Service

Physical Plant Customer Service receives, documents, and directs all maintenance and departmental service requests to the appropriate shops. Three to five customer service representatives are available during regular business hours to receive all incoming work requests. Work requests may be initiated by campus customers, Physical Plant personnel, or other sources.

Note: Contact Physical Plant Customer Service (instead of the individuals listed below) to submit a new service request or to follow-up on an existing service request.

Nicholas Gullick

Program Assistant Supervisor, Stores

nick.gullick@wisc.edu

608/444-9795

Duane Marlette

Program & Policy Supervisor

duane.marlette@wisc.edu

608/262-3448